Privacy Policy

Last updated: February 2025

Overview

Indivar Software Solutions Pvt. Ltd. ("we", "us", or "our") operates EduBold, a cloud-based school management system. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Data We Collect

School Information

  • School name, address, contact details
  • Staff information (names, roles, contact details)
  • Student information (names, parent details, academic records)
  • Financial records and fee payment data

User Account Data

  • Login credentials (email, password)
  • User preferences and settings
  • Activity logs and usage analytics

How We Use Your Data

  • Provide and maintain the EduBold service
  • Process fee payments and generate receipts
  • Send notifications (SMS, email, WhatsApp)
  • Generate reports and analytics
  • Improve our services and user experience
  • Provide customer support

Data Security

We implement industry-standard security measures including:

  • AES-256 Encryption: All data is encrypted at rest and in transit
  • AWS India Hosting: Data is stored on secure AWS servers in India
  • Access Controls: Role-based access with strong password requirements
  • Regular Backups: Automated daily backups with disaster recovery
  • Audit Logs: All data access is logged and monitored

Data Retention

We retain your data for as long as you maintain an active EduBold subscription. Upon cancellation, data is retained for 90 days for potential reactivation, then permanently deleted unless legally required to retain longer.

Third-Party Services

EduBold integrates with third-party services:

  • Payment Gateways: Razorpay, Paytm, BillDesk for fee collection
  • Communication Services: SMS, email, and WhatsApp providers
  • Tally ERP: For accounting integration (if enabled)

These services have their own privacy policies. We share only the minimum data required for each service to function.

Your Rights

You have the right to:

  • Access your data at any time through the EduBold dashboard
  • Request data correction or updates
  • Export your data in CSV/PDF format
  • Request data deletion (subject to legal retention requirements)
  • Withdraw consent for marketing communications

Children's Privacy

EduBold is designed for use by educational institutions. Student data is collected and processed under the authority of the school. Parents can request access to or deletion of their child's data by contacting the school directly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: info@indivar.com
Phone: +91 7508 400 400
Address: C-15, Industrial Area, Phase-1, Mohali, Punjab 160055, India